Who we are

At IMPACT Service Group, we are more than just a service provider—we are a team of highly skilled professionals dedicated to delivering top-tier HVAC, chiller, boiler, and plumbing solutions for commercial and industrial facilities. Our company was built on the belief that exceptional service starts with exceptional people, and that’s why we invest heavily in our employees through continuous training, leadership development, and hands-on experience with the latest industry technologies.

Our Mission

To deliver exceptional maintenance and mechanical services, rooted in leadership, built on relationships, and driven by service excellence..

Two men in safety vests and caps standing outdoors in front of a large HVAC unit on a rooftop.

Meet the Team

  • A man wearing a navy blue jacket and matching cap with 'Impact Service Group' logo standing on a city sidewalk near brick buildings.

    Eric Jones

    Managing Partner/Client Manager

  • A man with a beard wearing a navy blue jacket and a cap with an 'Impact Service Group' logo, standing outdoors near a brick building.

    Lance Pattillo

    Managing Partner/Client Manager

  • A man with a beard and mustache wearing a navy blue polo shirt and matching cap, both with a logo for 'Impact Service Group,' standing outdoors in front of brick walls.

    Chris Pitts

    Managing Partner/Client Manager

  • Arthur Cadman

    Senior Service Technician

  • A man wearing a navy blue polo shirt and a baseball cap with a logo, standing outside near brick walls and a window.

    Trevor Coil

    Apprentice

  • Nick DeLong

    Apprentice

  • A man smiling outdoors, wearing a navy blue polo shirt and a matching cap, both with a logo that says "Impact Heating & Air."

    Jacob Floyd

    Apprentice

  • Alan Garner

    Shop Superintendent

  • Austin Goddard

    Service Technician

  • A man with a beard wearing a dark blue sweatshirt and a matching cap with the 'Impact Service Group' logo, standing outdoors in front of a brick wall and a building with large windows.

    Ardy Hager

    Service Manager

  • A man with a beard and short hair wearing a navy blue polo shirt and a matching cap, both with the 'Impact Service Group' logo, standing outside on a sidewalk with a brick building and windows in the background.

    Brandon Harrison

    Apprentice

  • A man in a navy blue polo shirt and matching cap with a logo from Impact Safety Co. standing outside in front of a brick building with large windows.

    Hunter Housworth

    Piping & Project General Foreman

  • A man with a mustache and short hair wearing a navy polo shirt and a cap, both with the ImPACT Service Group logo, standing outside with brick buildings in the background.

    DJ Jackson

    Senior Service Technician

  • Ben Jarrell

    Helper

  • Blake Jones

    Helper

  • Dana Murdock

    Senior Service Technician

  • A man with a beard and mustache wearing a dark cap and navy polo shirt, both with the 'Impact Service Group' logo, standing outdoors near a brick building with large windows.

    Jeff Payne

    Plumbing & Project General Foreman 

  • A smiling man stands outside in front of a gray building with glass windows, wearing a black zip-up jacket with a logo that says 'IMPACT' on the chest.

    Hal Sides

    Client Manager

  • A young man wearing a dark blue baseball cap and matching navy fleece jacket with the 'Impact Service Group' logo on both the cap and jacket, standing outside near a brick building with windows.

    Lane Whitaker

    Apprentice

  • Man wearing a navy blue Impakt Service Group sweatshirt and cap, standing outdoors near a building with brick and metal siding.

    Jeremy Melton

    Chief Executive Officer

  • Maddie Atkinson

    Director of Business Development

  • Cheyenne Bagley

    Operations Coordinator

  • Ashley Melton

    Ashley Melton

    Office Manager

  • Tina Mershon

    Director of Strategic Solutions

  • Julie Smith

    Administrative Coordinator

Contact us

Give us a call 404-458-1518 or fill out the form and a member of our team will be in touch shortly. We can’t wait to hear from you!